Skip to main content
Reviews, Napa Valley, California

Reviews

See What Our Guests Say About Us

Find out what guests say about their experience at our boutique hotel in Valley, California. Located in the heart of Napa, Hawthorn Suites by Wyndham Napa Valley offers comfortable accommodation and exceptional customer service for every guest that walks through our doors. Enjoy our inviting amenities like a hot buffet breakfast, indoor pool and spa, fitness center, and complimentary parking. Whether you are planning a weekend getaway or extended stay, read our latest guest stories and see why we are the top-rated hotel.

All Reviews

Guest   •   June 02, 2025

We got there at ...

We got there at 3:05 and they said our room wasn’t ready if we can wait 15 minutes or so, it was really annoying because check in is at 3 and we had just been in the car for hours. Thankfully the girl in the front desk was really nice and got us in a room before the 15 minute wait. Rooms do look a lot better than last year and cleaner👍 the lady w dark hair on Monday morning was not polite and slightly rude.
Service
Quality
Cleanliness
Guest   •   March 02, 2023

A 3 story hotel ...

A 3 story hotel with doors facing the outside. Decent for the price and location, the spa in the room works well. Wall unit heating/ac, it's quiet and close to downtown Napa. There is plenty of parking, no charge. Hot breakfast in the mornings.
Service
Quality
Cleanliness
Guest   •   March 06, 2014

We stayed in Napa ...

We stayed in Napa to go to Napa Valley, in which this hotel is not far from there. It is approximately 25 minutes from Napa Valley. One of the perks of this hotel is its continental breakfast, it was really more than just cereal and fruit, there was bacon, eggs, etc.. We really enjoyed it and not just because it was free. Lynn R Moore Barry R Jones Jr Adventure Bums Get off the Path For more helpful information please feel free to message us. Stayed February 2014, traveled as a couple
Service
Quality
Cleanliness
Guest   •   February 01, 2008

Quiet, clean, friendly service, ...

Quiet, clean, friendly service, good hot breakfast and atmosphere, nice friendly town, good shopping. They could use some new beds hard on the back. Pool relaxing but small
Service
Quality
Cleanliness