Skip to main content
Reviews, Napa Valley, California

Reviews

See What Our Guests Say About Us

Find out what guests say about their experience at our boutique hotel in Valley, California. Located in the heart of Napa, Hawthorn Suites by Wyndham Napa Valley offers comfortable accommodation and exceptional customer service for every guest that walks through our doors. Enjoy our inviting amenities like a hot buffet breakfast, indoor pool and spa, fitness center, and complimentary parking. Whether you are planning a weekend getaway or extended stay, read our latest guest stories and see why we are the top-rated hotel.

All Reviews

Guest   •   January 05, 2026

Clean,good value and location

Clean,good value and location
Service
Quality
Cleanliness
Guest   •   January 01, 2026

Parking was rough as ...

Parking was rough as far as getting in and out of the driveway. Most of the desk staff was friendly and courteous. Housekeeping was very friendly and our rooms were cleaned very well. There is an indoor pool and hot tub. The prices are good for Napa. The general manager was outstanding and was one desk assistant, Jillian. She went way beyond her job requirements for all guests to remember a great stay here. 5 🌟 for Jillian.
Service
Quality
Cleanliness
Guest   •   December 13, 2025

Front desk was friendly ...

Front desk was friendly and professional. Checked in and all 3 trash cans doesn't have plastic bags. called front desk and was told she'd send someone over and nothing. Heard house keeping pushing laundry bin passed our room and stopped to ask for bags and put it on myself. Also stayed on the 2nd floor and the floor is really thin and you can hear everything all hours. After checked out, and left the room key in the room we used the pool bathroom since we parked by the elevator. Some random weirdo at the pool followed my wife and took pictures of our car as we're backing out. They need to have better security.
Service
Quality
Cleanliness
Guest   •   December 13, 2025

Habitaciones típicas de EEUU, ...

Habitaciones típicas de EEUU, desayuno razonable, lo mejor el personal, muy atento h amable.
Service
Quality
Cleanliness