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Reviews, Napa Valley, California

Reviews

See What Our Guests Say About Us

Find out what guests say about their experience at our boutique hotel in Valley, California. Located in the heart of Napa, Hawthorn Suites by Wyndham Napa Valley offers comfortable accommodation and exceptional customer service for every guest that walks through our doors. Enjoy our inviting amenities like a hot buffet breakfast, indoor pool and spa, fitness center, and complimentary parking. Whether you are planning a weekend getaway or extended stay, read our latest guest stories and see why we are the top-rated hotel.

All Reviews

Guest   •   November 04, 2024

Lovely hotel, really accumplish ...

Lovely hotel, really accumplish the expectations. Nice bedrooms, kind and helpful people in the staff, close to downtown and main vineyards, we expend an excellent holidays there.
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Guest   •   November 04, 2024

Comfortable stay just within ...

Comfortable stay just within Napa. Good breakfast, nice staff.
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Guest   •   November 03, 2024

The rooms were very ...

The rooms were very clean, lots of towels, has a fridge, and microwave as well. It is near the fwy so you can hear traffic. That wasn’t a problem for us because we’re deep sleepers. You can hear your upstairs neighbors walking and if they have kids jumping til late night you’ll be hearing those thumps too. We did call the reception to let them know and they seemed to call the other guests and the noise quieted down. We did have a microwave that didn’t work but we just wanted hot water for tea before bed so the reception gave us 4 cups of hot water so that was promptly solved. The elevators weren’t working so if you’re disabled please call before booking and make sure they have elevators that are in order and not out of order. Over all, reception had amazing customer service. They were kind, eager to help and had a great genuine attitude. I do commend them on great employees! I’d stay again just because the customer service was so great! Thanks!
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Guest   •   October 16, 2024

Very clean, just perfect ...

Very clean, just perfect for our girl’s trip. A group of friends came to bring our dear friend to visit the wineries he was the winemaker and visit his gravesite. RIP Craig.
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