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Reviews, Napa Valley, California

Reviews

See What Our Guests Say About Us

Find out what guests say about their experience at our boutique hotel in Valley, California. Located in the heart of Napa, Hawthorn Suites by Wyndham Napa Valley offers comfortable accommodation and exceptional customer service for every guest that walks through our doors. Enjoy our inviting amenities like a hot buffet breakfast, indoor pool and spa, fitness center, and complimentary parking. Whether you are planning a weekend getaway or extended stay, read our latest guest stories and see why we are the top-rated hotel.

All Reviews

Guest   •   September 28, 2021

Location of the hotel ...

Location of the hotel was great - close enough to downtown Napa and easy to get in and out of. Found the best deal in town with AAA discount, but the carpet was filthy. Walked around the room without shoes and the bottom of our feet were black. Found small bobby pins left by someone else on the floor which obviously indicated the floor had not been vacuumed. The carpet needs to be deep cleaned. Also the refrigerator in the room constantly made noise all night keeping us awake.
Service
Quality
Cleanliness
Guest   •   September 24, 2019

The budget friendly option ...

The budget friendly option for Napa. Room was clean but a bit cramped. Staff were friendly. Doors open to an outside walkway which looks across the parking lot and creekbed to a construction site. The street out front is also a construction zone so it feels a little chaotic in current conditions. Quiet at night.
Service
Quality
Cleanliness
Guest   •   November 12, 2021

The pros: location, cleanliness ...

The pros: location, cleanliness and price. The cons: there’s no water to drink… the water fountain dont work, and the vending machine dont have water. After you visited Napa vineyards .. you need water.
Service
Quality
Cleanliness
Guest   •   October 24, 2021

room doors open to ...

room doors open to the outside. very loud in rooms.
Service
Quality
Cleanliness