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Reviews, Napa Valley, California

Reviews

See What Our Guests Say About Us

Find out what guests say about their experience at our boutique hotel in Valley, California. Located in the heart of Napa, Hawthorn Suites by Wyndham Napa Valley offers comfortable accommodation and exceptional customer service for every guest that walks through our doors. Enjoy our inviting amenities like a hot buffet breakfast, indoor pool and spa, fitness center, and complimentary parking. Whether you are planning a weekend getaway or extended stay, read our latest guest stories and see why we are the top-rated hotel.

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Guest   •   March 27, 2017

It's alright

It's alright
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Guest   •   February 05, 2018

Customer service was outstanding, ...

Customer service was outstanding, room we stayed in could use some renovating. Bathtub chipped, sheet rock and paint damage type of things.
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Guest   •   February 04, 2018

Customer service was outstanding, ...

Customer service was outstanding, room we stayed in could use some renovating. Bathtub chipped, sheet rock and paint damage type of things.
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Cleanliness
Guest   •   May 08, 2026

We had a mixed ...

We had a mixed stay at Hawthorn Suites Napa Valley. The rooms were excellent and breakfast was great, highlighted by Maria’s outstanding hospitality. However, our check-in process was one of the worst we have experienced. The lady working the front desk shift at 9:30 PM on May 7th was cold, detached, and unwelcoming. First impressions are critical, and her lack of service was highly disappointing. Thankfully, Maria’s genuine warmth redeemed our experience
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Wine Train in Napa Valley, California