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Reviews, Napa Valley, California

Reviews

See What Our Guests Say About Us

Find out what guests say about their experience at our boutique hotel in Valley, California. Located in the heart of Napa, Hawthorn Suites by Wyndham Napa Valley offers comfortable accommodation and exceptional customer service for every guest that walks through our doors. Enjoy our inviting amenities like a hot buffet breakfast, indoor pool and spa, fitness center, and complimentary parking. Whether you are planning a weekend getaway or extended stay, read our latest guest stories and see why we are the top-rated hotel.

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Guest   •   January 01, 2026

Parking was rough as ...

Parking was rough as far as getting in and out of the driveway. Most of the desk staff was friendly and courteous. Housekeeping was very friendly and our rooms were cleaned very well. There is an indoor pool and hot tub. The prices are good for Napa. The general manager was outstanding and was one desk assistant, Jillian. She went way beyond her job requirements for all guests to remember a great stay here. 5 🌟 for Jillian.
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Guest   •   October 18, 2025

Nice place. It is ...

Nice place. It is advertised as a hotel, however it's actually a Motel. Deception. But, the room was nice. Didn't like being exposed to the elements. Prefer Hotels.
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Guest   •   May 14, 2024

Great location and price. ...

Great location and price. Arrived with our service dog and informed front desk upon arrival. I was asked to provide documentation (illegal). Provided documentation, then was asked about my specific medical condition (illegal). After providing documentation, we were told that the manager was contacted and would follow up with us. By all means, pls do. Unacceptable practice requested of their front desk staff.
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Guest   •   May 17, 2024

Es un hotel con ...

Es un hotel con habitaciónes de buen tamaño y con servicios adecuados, aunque se nota un poco antiguo
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Wine Train in Napa Valley, California