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Reviews, Napa Valley, California

Reviews

See What Our Guests Say About Us

Find out what guests say about their experience at our boutique hotel in Valley, California. Located in the heart of Napa, Hawthorn Suites by Wyndham Napa Valley offers comfortable accommodation and exceptional customer service for every guest that walks through our doors. Enjoy our inviting amenities like a hot buffet breakfast, indoor pool and spa, fitness center, and complimentary parking. Whether you are planning a weekend getaway or extended stay, read our latest guest stories and see why we are the top-rated hotel.

All Reviews

Guest   •   May 17, 2024

Es un hotel con ...

Es un hotel con habitaciónes de buen tamaño y con servicios adecuados, aunque se nota un poco antiguo
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Guest   •   May 16, 2024

very good and friendly ...

very good and friendly staff good location free parking
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Guest   •   May 14, 2024

Great location and price. ...

Great location and price. Arrived with our service dog and informed front desk upon arrival. I was asked to provide documentation (illegal). Provided documentation, then was asked about my specific medical condition (illegal). After providing documentation, we were told that the manager was contacted and would follow up with us. By all means, pls do. Unacceptable practice requested of their front desk staff.
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Guest   •   May 07, 2024

You get what you ...

You get what you pay for and at their rates, you get quite a lot. Location is close to everything in the area. Rooms and bathrooms are very clean. Beds are comfortable. Housekeeping comes in every day to straighten the bed, clean the bathroom, and replenish towels and toiletries. Breakfast is great and does an excellent job preparing you for a day of wine tastings. We were halfway down the length of the hotel and we could still hear quite a bit of road noise. Also, before we even bought groceries, we found quite a few ants around the kitchenette... ants seem to be a common complaint with this place. Hot tub was out of commission for repairs and the doors to the pool area had issues opening; sadly we ended up not using any of these facilities. We would consider staying here again if/when we come back to Napa.
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